Office 365 - Support - Download, Install, Activate, Training, “Get Started” links Links to customer service and technical solutions, downloads, updates, and answers to top issues. Get help with Office 365 - simple suggestions of where to look for help Many of the pages point to the same resources. Here are several places you can go to find help. Links to customer service and technical solutions, downloads, updates, service packs, answers to top issues.
this page has US support phone number: 1-87
Meghan (mms support rep): We also give you 30 days of download support with the purchase of the download so an agent of ours can get you signed into your account and start the download process for you! Click theįollowing link to visit the Microsoft Online Assisted Support Options Web site, and then select your product to contact support: If you need help, visit the Microsoft Online Assisted Support Options Web site. Note Microsoft provides technical support at no cost for problems that involve the installation of Microsoft Office system.
None of the issues above describe my issue or question.įree support and Trouble shoot problems that occur when you try to install an Office system program from the Office CD or DVD or Online download I need assistance with my PIN (27 character alpha numeric PIN). I need assistance installing a downloaded product or I’ve already successfully installed the product and need technical support. I am unable to find my product key (25 character alpha numeric product key) or my product key did not work.
I need assistance with downloading electronic software that I purchased from an Online Retailer. Please select the appropriate issue below to get assistance: In addition to buying your Microsoft product directly from Microsoft, you may have purchased Many Microsoft products and product upgrades can be purchased via a retail store or online, then downloaded to your computer as an Electronic Software Download. You have to pester MS for help or ask for your money back. But there are no official published fixes from MS for your problem. Sorry to be part of the finger pointing merry-go-round. It is handy to have a timestamped copy of the conversation, if only to publish it on the internet. Make sure to copy the text from the chat window and save it before closing the chat window.
If they don’t read history, you can copy / paste the past conversation to them, saving you having to repeat yourself.When you get transferred to the “right” person, they can review the history.Provides instant time stamped transcript.I found it had several advantages over phone support, even though you still contact the same outsourced, support personnel: I recently used online chat support myself.